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Help & support
Answers to the questions we are asked most, and three ways to reach a human if yours is not here.
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FAQ
How can I book a stadium?
Browse venues on the home page or map, select your preferred date and time, choose a payment method, and confirm your booking. You'll receive a confirmation notification once done.
How do I cancel a booking?
Go to Bookings, select the booking you want to cancel, tap Details, then tap Cancel. Cancellations made 24+ hours before the start time are eligible for a full refund; later ones are not refunded.
How are payments processed?
Payments are securely processed through Bank of Georgia. You can save a card for quick payments or use Apple Pay / Google Pay.
How can I join a game?
Open the Explore page, find available games, and tap Join. You'll receive a confirmation once you're added to the game.